Privacy Policy – Myaokay Tutelage

1. Information We Collect

We may collect and process the following categories of information:

• Personal Information – Name, email address, phone number, date of birth, nationality, and identification details provided during course registration or inquiries.
• Educational / Professional Details – Academic qualifications, work experience, and career interests relevant to safety and compliance training.
• Payment Information – Billing details, transaction history, and payment confirmation (securely processed via trusted third-party gateways; Myaokay does not store card details).
• Technical Data – IP address, browser type, device details, and browsing behavior, collected through cookies and analytics tools.

How We Use Your Information

Your information may be used for the following purposes:

• To process course enrollments and deliver training services.
• To provide important updates on schedules, learning materials, and certifications.
• To enhance user experience on our website and learning management system (LMS).
• To issue certificates, transcripts, and proof of completion.
• To comply with legal, regulatory, and accreditation requirements.
• To send marketing or promotional communications (only if you have opted-in).

Sharing of Information

Myaokay does not sell, rent, or trade personal data. However, we may share information with:

• Accreditation & Awarding Bodies (e.g., ESC, Qualifi UK, BSS) for certification and validation purposes.
• Payment Service Providers to process transactions securely.
• IT & Technical Partners supporting our website, LMS, and cloud infrastructure.
• Regulatory / Legal Authorities where required by law or compliance frameworks.

Data Security

We apply industry-standard security protocols to protect your information from unauthorized access, alteration, or misuse. While we take all reasonable precautions, no digital system is 100% secure, and we recommend safe online practices when sharing personal data.

Data Retention

Your personal information will be retained only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal, regulatory, and accreditation requirements.
• Maintain course and certification records for verification purposes.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance browsing and navigation.
• Personalize user experience.
• Analyze website traffic and performance.

You may disable or manage cookies through your browser settings, but some features may not function properly if cookies are disabled.`

Your Rights

As a user, you have the right to:

• Access and request a copy of the data we hold about you.
• Correct or update inaccurate personal information.
• Request deletion of your data (subject to legal and contractual obligations).
• Withdraw consent for marketing communications at any time.
• To exercise your rights, please contact us at info@myaokay.com.

Third-Party Links

Our website may contain links to external websites. Myaokay is not responsible for the privacy policies, practices, or content of third-party sites. We encourage users to review the privacy policies of any linked websites they visit.

Updates to This Policy

Myaokay may update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological updates. Any revisions will be posted on this page with the updated effective date.